oklajohn's profile

New Contributor II

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52 Messages

Friday, June 27th, 2014

Closed

Cox Support

Many of us are eager to criticize Cox for things we don't like or agree with.   just want to post my good experience with my last Cox Support call.  On Sunday, June 22, I had a support call. ( I had been having problems with my Internet and Phone.)  The Cox technician who made the service call was excellent!.  I wish I had obtained his name, so I could publicly give him recognition by name.  He was efficient, friendly, knowledgeable, and thorough. His customer relations skills were very good and Cox should be proud of employees like him.  Hopefully someone in Cox monitors these forums and takes note that a customer was pleased with their service and employee.Thanks!

Valued Contributor III

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4.2K Messages

11 years ago

I love post like these! Im not a employee or anything, I just like the positive energy. Thank you! 

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