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wees41
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Contributor II
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cox ondemand codes for Tivo
Does anyone know the exact codes that need to be on the account for ondemand to work on Tivo? Finally heard from Cox support and we were missing 1 code, but ondemand still does not work? do the cable cards need to be reset after a change was made to the tv portion of the account(adding the codes for cox ondemand)?
Becky
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Moderator
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I'm glad to hear that our video support team got in touch with you. I'm surprised, however, to hear that an account code was missing – I verified the codes on your account over a month ago. The only code necessary for TiVo/Cox On Demand is "OD4TIVO". What was the outcome of the call with the video team? Is On Demand working now?
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wees41
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Contributor II
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no it is still not working I can start a selection then the screen goes black for a few seconds than there is green bar on the bottom of the screen that moves when fast forward is pressed.
Becky I just thought of something can you check and see if there is a way to see if the cox on demand app is current on our Tivo's?
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wees41
+5 more
Contributor II
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service call on March 3rd
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Becky
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Moderator
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wees41
+5 more
Contributor II
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Becky I had to cancel the service call and will reschedule and update you.
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Becky
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Moderator
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