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Margo

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cox internet

I've had cox people come few times to check same problem, they tell me problem must be in out side wiring but I still have no internet for most of the day. I'm paying and I can't even count on doing things on line cause internet comes and goes when ever it wants daily..

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DerrickW

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Hi Margo,

I can understand your frustration, intermittent internet issues can be the worst.  When was the last time you had a technician come out?  I would like to take a look at the signal levels for your modem as well as take a look at the account to see the history of the issue that you are having.  Can you e-mail me at coxhelp@cox.com? Please include the name and address on the account.  I will look into this for you.

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