Skip to main content
kwaynelynn8's profile

kwaynelynn8

New Contributor

 • 

2 Messages

Closed

cox internet speed doubled

I live in Buckeye. I have the preferred tier for my internet. Anyone know when internet speeds will double out here? My speeds are still the same as they've always been.

Discussions

 • 

Updated 

2.2K

2

0

0

D

DerrickW

Valued Contributor

 • 

1.2K Messages

HI kwaynelynn8, the update should have already taken place in in your area.  I can take a look at the account and see what might be causing you not to achieve those speeds.  Can you please send an email with the account information to cox.help@cox.com?  We'll get this figured out.  

0

0

H

Health_Edge

+5 more

Valued Contributor III

 • 

4.2K Messages

@Derrick Just out of curiosity, so its easier to troubleshoot the issue, does the modem require a new configuration file for the upgrade? Or was the QoS just adjusted on the current config file?

0

0