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Harr70517

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Cox Email

I am having a problem with my Cox email not saving my "Sent" emails.  And I am having trouble "Forwarding" emails. Any suggestions on how to fix the problems?

I tried emailing tech support and as usual they did not address the issue. Sometimes I feel like tech support @ Cox  is another species.  I rec'd what looked like an automated response asking me what email I use & naming a few that did not include Cox Email.   Hummmm.  Well do you think I contacted Cox tech support because I might just have COX email? Yes I am being sarcastic.

 I think Cox does that on purpose so no one will contact tech support.  So I am hoping real people are here on this forum. 

Thank you, 

Julie

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H

Health_Edge

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Valued Contributor III

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Was this a rant or were you looking for help on the problem. If so, need more technical details on the problem. Do you have the email set to save a copy of all outgoing email? By default it doesn't. What is the problem forwarding the email? Need more input. 

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ChrisL

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Are you using our webmail by chance?  If so note that it does not save sent items by default.  That can be enabled by clicking Settings and managing your preferences.  As for forwarding I suspect you may be trying to forward to somebody in your address book.  Provided that's the case, after clicking forward you can click the "To", "Cc", "Bcc" links to open the address book and add recipients to your email.

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Harr70517

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 Thank you for the replies. Problem solved.  Yes, I was looking for answers and ranting at the same time. 

Thank you,

Julie

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