Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Coax cable
Only one cable connector in my apartment is active. So, today I went in and got a splitter to use for my tv and wifi modem. When I plug everything into the splitter, nothing works. However, when I plug them directly in (without the splitter) separately everything works perfectly. Would that just be a bad splitter?
ChrisL
Former Moderator
•
Typically this would indicate either a bad splitters or not enough signal at the outlet to support adding a splitter. The modem seems to be online with great signal so without more to go on I suspect the splitter itself is the more likely possibility.
0
0
jfoley
New Contributor
•
So, where could I get a splitter that works? I got the one that I have from the Cox Solutions Store here in Ark City.
0
0
wees41
+5 more
Contributor II
•
how was the splitter hooked up? if it was correctly wired return the splitter and see if they can test it.
0
0
Becky
+2 more
Moderator
•
Splitters are very easy to find these days. Drug stores, big-box discount stores, electronic stores, hardware stores, and Cox Solution Stores all carry splitters. Cox recommends a coaxial 5-1000 MHz splitter with a signal loss of only 3.5dB on each output port. I hope this helps!
0
0