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Greenfield

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Cloud backup error

Two days ago I started getting the following error when the cloud drive attempted a backup. Could not contact server [801] Note: My internet connection is working fine.

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NicholeC

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Hi Greenfield,

I apologize for the trouble you're experience while trying to access the Cloud Drive. Please contact our Cloud Drive Support Team directly at 800-923-7580, when convenient.

Thank you,

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