dltwyman's profile

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4 Messages

Tuesday, December 1st, 2015

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Check my modem firmware / speed 

Moved to a new house at the beginning of this year.  Unfortunately, I have not been able to get my speeds up to par.  I have Premier 100Mbps, but only get around half that 50-60 on a good day.  I would like to double check the modem firmware which shows as a Cisco DSA321N which I got from Cox to support my phone and internet.  If it is good I will start replacing the line coming into the house to see if it helps. The installer patched into old coax that looked like it came from a satellite dish.  Thank you  Doug Twyman  

Valued Contributor II

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2.8K Messages

10 years ago

I think you have the DPQ3212. Does it look like this? 

Also, how are you measuring your speed? From a site? Are you connecting directly to the phone modem while testing or through a router?

Last, what are your signal levels? You should be able to find them at 192.168.100.1 webpage, which should look like this.

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