Fast_Forward_Co's profile

New Contributor

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2 Messages

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Changes To The Fast Forward Function

Does anyone else have a problem with the recent change in how the fast forward function works? I can no longer see the video change when I fast forward and reverse. I now have to guess at the point I want to begin resuming regular speed video. It's a crazy, stupid change in my opinion and I want Cox to restore the old (yesterday) function. I'd like to enlist your support to get them to do it. Please shout out! Jerry Hood

Valued Contributor III

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2.8K Messages

The video is visible when *I* fast forward a recording. What DVR are you using? What IPG?

Moderator

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4.3K Messages

Hi Fast,

What model DVR are you using? I haven't noticed any changes when I fast forward on my DVR. When did you first notice this change?

New Contributor

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2 Messages

Tried recording and fast forwarding on 12/24. Works just fine. Can't explain my issue with two CNBC programs recorded on 12/23 but I will have to retire my complaint.

Moderator

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4.3K Messages

I'm glad to hear that everything is back to normal. If something like this happens again, please let us know!

New Contributor

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2 Messages

Did you make any changes to fix the issue?  I cannot fast forward certain shows but have no problem with others. Not sure what's going on. 

Valued Contributor III

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2.8K Messages

Marcy697 said:

Did you make any changes to fix the issue?  I cannot fast forward certain shows but have no problem with others. Not sure what's going on. 

What non VOD programs can you NOT fast forward?

Moderator

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1.1K Messages

Hi Marchy697,

Is this happening on all DVRs in the home, and where are you attempting to use the Fast Forward function? 



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