mezzo's profile

New Contributor

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Chandler, AZ - Gigablast and Modem check

Hello,

My name is Anthony. I live in Chandler, AZ. Nearest major intersection would be ocotillo and cooper. Was wondering if there is any way to tell me how soon i might be able to get gigablast?

Besides that ive been having some speed issues as of late. Could you please check the channel bonding and power levels on my cisco cable modem please? Very much appreciated!

Thank you,

-Anthony

Former Moderator

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7.1K Messages

Do you by chance have multiple accounts with us?  The modem I found doesn't appears to support channel bonding and is probably in need of an upgrade for the tier of service provisioned.

New Contributor

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9 Messages

Yes i have an account for a residence in mesa and my mothers account is for the residence im referring to in this topic.

Should i contact you directly to provide details?

Former Moderator

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7.1K Messages

@mezzo

If you're not listed on your mother's account it may not be possible to discuss all of the relevant details.  Feel free to email us at cox.help@cox.com with the info and we'll see what we can do.

New Contributor

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9 Messages

Just sent details to the email address you gave.

Thanks Chris.

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