Snapple's profile

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Can't access phone tools...anyone else?

I get this message

To our customers,
We are currently experiencing technical difficulties to load your profile. We are aggressively working to resolve this issue as quickly as possible. Your ability to access the Internet and other parts of this site is not affected.
With highest regards,
Cox Communications

 

It's been like this for a few weeks.  Can anyone else access phone tools or is it just me?  I am signed into primary account.

Moderator

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313 Messages

Hey Snapple, 

We'd be happy to look into this for you. Please send a email to cox.help@cox.com with your full name, address, verify the PIN# and provide the username you are using to access the site.