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New Contributor
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Cannot delete program- whole home dvr
Am trying to delete a program that has been previously watched and when I select delete the box comes back with a message on screen that says " this program is currently being watched and cannot be dleted at this time". First the show is ot being watched n either of our dvr's. I have changed the channel on both to a different channel just to see if that would work and nothing. I have started the show from the beginning on both dvr's and stopped at end and still get same message. Both dvr's have been turned off and on and still get message. This sow is the British open golf, so it is about 4hours worth of hd, so,it takes up some space. What else can I do?
mike007
New Contributor III
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You also want to start and stop the show from any clients that you have.
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Capt601
New Contributor
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Already have done that two times on each.
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mike007
New Contributor III
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Hmm, That always worked for me So I am not really sure. Try unplugging the power from all boxes in the home except for the DVR that has the program recorded on it. Leave then unplugged while you try to delete the program
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Capt601
New Contributor
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Unplugged other dvr and tried to delete and did not work. So unplugged dvr with the recording on it, waited, plugged back in, waited again, and them was successful in deleting the program.
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mike007
New Contributor III
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glad it finally worked.
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pbsawin
Contributor
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Had the same problem. After a day or two had passed, you would finally be able to delete it. Have no idea why it does this.
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mike007
New Contributor III
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The reason is similar to when a file on a computer gets stuck in a open state and you cannot delete it. The reading of the files was interrupted or changed while reading it and the request to have the file close was never sent. So the files still thinks it be being read when it is not. If you don't want to wait a few days for it to clear on its own you can try the steps above that will fix the issue.
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