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Contributor
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Can Cox Phone Support answer a simple question?
Does anybody know how to get a straight answer from the Cox support phone number? Called (405) 600-7676 in order to find out the net effect on my bill of removing telephone service. Ended up being re-directed to three different people who were totally unable to answer my question over a period of 25 minutes. How do I reach somebody that can answer questions?
yak
Contributor III
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Can you get into your Cox Bill thru your Cox account? ( something like www.cox.com/ibill ). Click on the blue words "View Billing Info" and on that page choose "See PDF". that lets you see everything that you are paying for. If you drop the phone service, you will see exactly what that amount is. The only other factor is if you get a discount (apx $32) if you buy your tv and internet service for Cox. You would lose that discount if you drop the phone line.
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MariaL
+1 more
Moderator
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We can certainly review your account and address your concern however we will need some additional information in order to do so. If you would, please email out team at cox.help@cox.com. Be sure to include your full name, complete service address and your issue.
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