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New Contributor
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Caller ID
I used to have caller ID that would display on my TV. The solutions store told me I could change it on the menu but that option does not appear nor does it appear on this web site. What's next?
Bruce
+4 more
Honored Contributor III
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What do you have for a cable box: Mini Box, Contour 1, Contour 2, Basic DVR, Basic Receiver? I read TV Caller ID wasn't yet available for Contour 2, but, I think, that issue was resolved. I'm not sure. If you don't have Contour 2, try unplugging your box for a few minutes.
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ColleenD
+2 more
Moderator
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To access The TV Caller ID settings on the original Contour platform please press the left arrow on the remote while watching live TV. then scroll down to and select Interactive Services. TV Caller ID will be an option here and you can select it to turn it off or on. This is also the area where you can view call history.
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Lynn_G
New Contributor
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I have the same issue and the service is turned on. Hasn't worked since we upgraded to Contour
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ReneeG
Former Moderator
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What type of receiver do you have? Is the feature enabled through the settings menu of the box?
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Bruce
+4 more
Honored Contributor III
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Cox, before troubleshooting, is TV Caller ID available with Contour 2?
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ColleenD
+2 more
Moderator
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Yes, TV Caller ID is available with the new Contour.
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