cfolk's profile

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Cable TV outage?

Is there an outage in North Scottsdale? I live at 11381 Troon Vista Drive It is Jan 6, 2016 at 10:09

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@cfolk

I do see the Internet modem online but not any of the cable boxes.  I'd suggest checking for any loose fittings then trying to disconnect power to the boxes for two minutes and reconnecting to see if a reset helps.

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Check to see if you have a cable signal amp somewhere in your house that may not have power. Alot of times, technicians will only run the cable boxes off the amp, since a direct signal to the modem is better. That means if the amp lost power, it might only effect your cable.