Kurt_myers0369's profile

New Contributor

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1 Message

Sunday, September 18th, 2016 7:04 PM

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Cable doesn't work, online reset does nothing

Tried multiple boxes.  All display Fr hunt 2 and/or just a 0 with the power light on.  Power cycling and resetting via online tool does nothing.  Phone support has me on hold over 15 minute now.  So frustrating! 

Contributor II

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699 Messages

9 years ago

I think that means signal issue or bad hardware

Moderator

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637 Messages

9 years ago

Kurt_myers0369

Please send an email to: cox.help@cox.com so I can take a look. We probably need to get a tech out. Please reference the issue in the email header.

Stephanie S.
Cox Forums Support Moderator

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