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Broadband Offers Rebate Denied?
I signed up for the COX Internet Essential plan for 34.99 on coxspecials.com a few weeks ago. Promotion DY3 1Z7. Part of the promotion was a "FREE" modem after mail-in rebate from BroadbandOffers.com. I sent in the rebate this past week and today I received an email stating that my rebate "was unable to be processed at this time due to the following reason(s): Invalid purchase date - Please see form for specific details on the terms and conditions" Apparently, the offer expired in November, but was still advertised on the website.
How do I contact them? How do I get my rebate?
Health_Edge
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Valued Contributor III
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Sorry, this forum is meant for technical issues only, we don't know much about the sales side of things.Your better off calling up and talking to Cox Sales department. Good luck
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ColleenD
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sp7412
The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
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