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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Cox / spectrum sucks
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Reapeating connectivity issues
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Connection Issues After Isaias
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Internet outages issues
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Poor internet service
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Cox / spectrum sucks
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Connection Issues After Isaias
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Internet outages issues
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Reapeating connectivity issues
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StephanieA
Former Moderator
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Our telephony modems that support Ultimate service are gateway models. You can purchase your own stand alone modem and use it for the internet and separate the phone service from the internet service. You will want to make sure the modem fits the recommendations for the level of service you have. Here's a link to our compatible modems list.
https://www.cox.com/residential/support/cox-certified-cable-modems.html
If you would like to upgrade and get a gateway, you can swap the eMTA at the Solution Store.
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