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New Contributor
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Adding Cinemax
If I add a premium tv channel (Cinemax) after business hours, how long will it take before I can watch the new channel?
Health_Edge
+5 more
Valued Contributor III
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Pretty sure those orders are entered into a system which are then picked up, first come first serve, next business day. If your looking to get a ETA, or maybe to have them step on the gas, you can call Cox and ask to speak with Sales Support. Usually within a day or so though.
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ReneeG
Former Moderator
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It usually takes into effect as soon as the order is completed. Are you having trouble viewing Cinemax? I can review the account. Can you send the team an email to cox.help@cox.com with your full service address and the last four of your SSN or four digit Cox PIN as verification?
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