Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Add Another Router / Cable Modem
Currently I have a router / cable modem pair connected for Internet access. I have another route /cable modem pair that I would like to connect for Internet access. What do I need to do?
Thank you
Tecknowhelp
Valued Contributor II
•
Cox service buys you 1 IP (exception being Ultimate) attached to one modem or gateway. If you want to use another modem/gateway, you would have to pay for additional service. That service would be added to your account and then attached (or provisioned) to the additional device. It's like having two accounts, but without the hassle of two bills.
As for how to get it done, you would either need to send your account info to one of the moderators here (do not post!) or call them up. Might need to talk to sales (to add the service) and technical (to add and activate the gateway) but technical may be able to do both. Kind of depends on who you talk to. Let me know if you have any questions.
PS. Are you the Scatman?
0
0