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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Visitor
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Hello last month July I was removed from my house to due to electrical panel drying I have proof so I didn’t get to use WiFi last month or make money to pay if I can get and extension til Friday I’ll will have the back pay ment
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DustinP
Moderator
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Hello,
I appreciate needing to see if a payment extension can be made. There are a couple options to make a payment online or even an extension. Steps are here if this is needed: https://www.cox.com/residential/support/extending-your-payment-date-online.html. If there are any issues with these self-help steps, we do have a team available to receive your call at 1-866-647-4482 M-F 8am-8pm and Sat-Sun 9am-6pm to go over any possible payment extension options with you.
-Dustin
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