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orcaspyhop

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6 Messages

Monday, June 17th, 2019 6:34 PM

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Fox news activation

Official fox news Activation website just spins. Does not allow a code to be entered. Shame on fox news. They need to hire experts from CNN and msmbc to right the digital ship. Always an issue. Frustrated as hell.

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6 years ago

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MariaL

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742 Messages

6 years ago

Hi Orcaspyhop,

What device are you using to activate Fox News? Are you attempting to activate the Fox News app or Fox News live stream? Are you able to choose your provider before the website spin or the does it spin after choosing your provider?

Maria L.
Cox Support Forum Moderator

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orcaspyhop

New Contributor

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6 Messages

It spins on all types .roku, android, apple and amazon fire. This is for live feed. I'm trying to get the live stream on a TV with fire stick. Using my phone to get code, it's spinning immediately when you choose your device. 3 days now.

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6 years ago

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KevinM2

Former Moderator

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1.5K Messages

Hello, can you please include a link to this forum thread and email us at cox.help@cox.com? We'd like to try and replicate the issue, so we can decide on the next course of action. -Kevin M. Cox Support Forum Moderator

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6 years ago

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RockyB

New Contributor

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1 Message

Same problem for me for months now. I started to use Firefox on my Android tablet, but even that is messed up. It will run until the commercials are over, then now sound when programming resumes.

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6 years ago

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KevinM2

Former Moderator

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1.5K Messages

Hi RockyB, does this happen on Internet Explorer and Google Chrome also? If you continue to have issues logging into the Fox website, please email us at cox.help@cox.com. We can also be reached on Twitter or Facebook as well. -Kevin M. Cox Support Forum Moderator

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6 years ago

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Bruce

Honored Contributor III

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5.7K Messages

Can you get an activation code for a Fire TV Stick from a mobile phone?  Maybe I'm officially a caveman, but I don't think it works that way.

I have been subscribing to HBO through Cox for almost 10 years.  When I first subscribed, HBO On-demand through Cox had very sparse programming.  I think on-demand would rotate only 10-12 movies each month.  It was awful, so I bought a Roku to access more content via the Internet.

When I first activated Roku, HBO Go assigned my Roku an activation code.  I had to then use a browser, create an account on hbogo.com and enter the code with all my details.  I think I also had to create an account on roku.com, but I think it was to activate my Roku.  I can't remember.

I think activation codes are device specific.  Maybe times have changed.

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6 years ago

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Bruce

Honored Contributor III

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5.7K Messages

6 years ago

I doubt you'd logon directly to a FNC server but instead a Content Delivery Provider (CDN) of Fox News.  Of course, if Fox New hosted their own enterprise CDN, yes, I'd blame them.  I don't believe they do.

A lot of people report problems streaming Fox News...or should I write, a lot of people want to shutdown or censure Fox News.

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