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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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So i decided to try cox Homelife after your rep came to my house and talked me into it. I was told if I didn’t like it I could return everything and I wouldn’t be charged. And low and behold. Dude lied and I’ve talked to your home life regular customer service the store and chat and nobody wants to help me. I just want the camera charged off my bill. He straight up lied to me saying we could wouldn’t be charged if we didn’t like it. Someone help me figure out how to fix this
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Poor internet service
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Lack of hotspot setting
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Cox bill wrong
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Payment
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Lack of hotspot setting
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URC-8820-MOTO remote doesn't control DVR
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Bruce
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Honored Contributor III
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Better Business Bureau and your state Consumer Protection Agency.
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Allan
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If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
Allan - Cox Support Forums Moderator
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