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Hiphubby123

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Cannot watch TV in Cox Contour App in landscape view

I am not able to watch live TV on the Cox Contour app in my iPhone in landscape mode. I used to be able to do that but not anymore. This is not an issue with my phone as I can watch programming on other apps in my phone in landscape mode just fine. I can watch in landscape mode on my iPad. Can you assist? Thank You.

Allan

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@Hiphubb123, I recommend turning off the power to the phone and then turn it back on. If that does not help, please reinstall the app and then try again. -Allan, Cox Support Forums Moderator.

Hiphubby123

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I tried both of those options but I still have the same issue.

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JonathanJ

Former Moderator

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@Hiphubby123

Have you checked the setting on your iPhone?

Jonathan J
Cox Moderator

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Hiphubby123

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I’m not sure what setting I should be checking. Do you know?

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JonathanJ

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@Hiphubby123

I suggest checking with apple support https://support.apple.com/.

Jonathan J
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Hiphubby123

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I figured it out. It was a setting on my control panel of my iPhone that was set incorrectly. I can use landscape mode with your Contour app now.

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bearone2

Contributor III

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1.5K Messages

any system update can change phone settings.....may have landscape eliminated.

i know some folks don't want landscape view on phone.