Forum Discussion
DustinP
7 years agoModerator
BobCo,
Cox is working on a notification for times of inactivity. There is a ticket open and your experience of inactivity reoccurring is being investigated. While the ticket (CUI000006072548) is open, are you taking these steps to reactivate?
From the My Account page, you click View My Profile,
Click the users & Email Accounts tab,
Locate the User ID with the inactive email account, then click Reactivate email Account.
Confirm that you would like to reactivate an email account by clicking Reactivate Email Account.
The result after these steps is a green confirmation message. After this, please sign into cox.com with the reactivated email account to confirm access.
Cox is working on a notification for times of inactivity. There is a ticket open and your experience of inactivity reoccurring is being investigated. While the ticket (CUI000006072548) is open, are you taking these steps to reactivate?
From the My Account page, you click View My Profile,
Click the users & Email Accounts tab,
Locate the User ID with the inactive email account, then click Reactivate email Account.
Confirm that you would like to reactivate an email account by clicking Reactivate Email Account.
The result after these steps is a green confirmation message. After this, please sign into cox.com with the reactivated email account to confirm access.
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