150 MBs plan upgrade not working
I received the email a month or so ago stating that I was upgraded to 150mbps from 100mbs and all I had to do was reboot my modem and router combo.
I ran a speed test ahead of time and it was 96mbp...
Forum Discussion
To add on to what CurtB mentioned, I can confirm that your modem is at least connecting to a device with a gigabit port currently. The update will not likely change the IP address that you are receiving from Cox. I can see that the modem did receive the update though. It sounds like a piece of equipment somewhere in between may not be gigabit capable, possibly even a cord if it is a regular CAT5 and not CAT5e.
Brian
Cox Support Forum Moderator
