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New Contributor
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TV/cable freezes when watching channels
With most channels, daily my television screen will freeze during scheduled TV shows/movies/live tv and won't fix itself. The screen and sound are like stuck. To fix temporarily, I will unplug the contour box. It will fix it for a few hours at the most and then it will freeze again. It doesn't matter what channel I'm on. Anybody else have this problem?
DavidA2
Former Moderator
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I am sorry to hear that you are having trouble with tiling(motion and audio freezing). I would suggest checking the coaxial cable on both ends to make sure the connections are secured finger tight.
David
Cox Forums Moderator
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ProTruckDriver
New Contributor
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Hello alum2008 We have had this problem sporadicly for the last 2 + years. Did all the fixes, this is our second refurbished box from Cox. Some days the channels are good then other days we get the screen freeze. I live in a retirement complex apartment. Most people have the same problem here.
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