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New Contributor
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Terrible service
Everyday I have to reboot my system at least 6to 10 times a day for the last 8 months. I pay you $450 per month, i deserve better service than I'm getting from you.you threaten me always to shut off my service. FIX MY SERVICE AND QUIT MAKING EXCUSES
ChrisJ2
Moderator
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Hi, Roland. I'm really sorry for the poor experience you've had with us. I know that's frustrating and I want to help. Please know the purpose of the Cox community forums is to allow customers to discuss technical topics related to residential Cox services with other customers and we encourage our users to assist each other where possible via this avenue. Billing and issues related to a specific account require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. We look forward to receiving your email so that we may assist you.
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