Trying to watch recordings of The Good Doctor recorded from ABC. All of them keep stopping, bouncing around to different sections and losing sound. I have rebooted the box. It only seems to be happening with The Good Doctor recordings.

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John_Laws

New Contributor

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1 Message

No, I am having the same issue on CBS recordings!

bearone2

Contributor III

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1.5K Messages

i've had issues with cbs as well, some go directly to on demand, others i had to get into on demand to watch.

KevinM2

Former Moderator

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1.5K Messages

Hi CraftyFellow, are only CBS recordings effected? If so, what shows do you have playback issues with? Do multiple receivers have this issue as well? -Kevin M. Cox Support Forum Moderator

kjsieps

New Contributor

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2 Messages

I've been having the same issue for weeks! But it's happened with some other shows including Good Doctor.

KevinM2

Former Moderator

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1.5K Messages

Hi PamT, do any other shows experience this issue on ABC? We're these all recorded within the same time frame, like on the same day? Do you experience any tiling or pixelation, error codes, or any other issues with Contour? If not, please include a link to this forum thread and email us at cox.help@cox.com. We may need to submit hand this off to our Video Escalations Team for review. -Kevin M. Cox Support Forum Moderator

Welcome to the Cox Community

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bearone2

KevinM2

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