New Contributor
•
1 Message
Paramount +
Paramount + will not load. Was told cox needs to fix
Related Content
Closed
2
0
Closed
1
0
Closed
2
0
Closed
3
Closed
1
0
New Contributor
•
1 Message
Paramount + will not load. Was told cox needs to fix
Closed
2
0
Closed
1
0
Closed
2
0
Closed
3
Closed
1
0
TiffanyR
Former Moderator
•
155 Messages
I am sorry to hear that you are experiencing trouble with Paramount +. I have not been able to duplicate the issue. Are you having trouble loading it on the Contour Cable box, website, or app? What error message are you receiving? If no error, at what point is it not working?
Tiffany R.
Cox Support Forum Moderator
0
0
Darkatt
Honored Contributor
•
2K Messages
Paramount + won't load on what?
0
0
saintrj
New Contributor
•
1 Message
Paramount Plus won't load on my main contour box. It gets part way and then times out and. I get an error APPS 04036. Says to reboot. Rebooting doesn't help. After an hour with support was told to contact Paramount
5
Bruce
Honored Contributor III
•
5.7K Messages
Contour is the Xfinity X1 platform, and Cox only licenses it from Comcast.
It appears Paramount Plus and X1 have been glitchy since October. I'm surprised there hasn't been more reports of this glitch. Perhaps it's specific on certain models of cable-boxes.
forums.xfinity.com/.../635646392ff2c6658901446c
1
0
Daniel_Griffin
New Contributor
•
2 Messages
Same problem. Resent "deer in headlight" response from phone support. Chat and live chat are worse than useless.
1
0
Herm
New Contributor III
•
36 Messages
me too! Sometimes it works,
0
0