No connection? Tv says m5.1.1

Question

How do i fix this i have the equipment i have paid for service do i call cox or my landlord that offered the cox bundle deal?

LisaH · Answer

Hi Ash Umukoro. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator

bearone2 · Answer

talk to landlord to confirm you're hooked up.

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No connection? Tv says m5.1.1

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