Tim_K's profile

New Contributor III

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12 Messages

Sunday, September 8th, 2024

Closed

NFL RedZone picture pixelated & glitching

NFL RedZone channel picture is constantly pixelating and glitching - is anyone else having this issue - can Cox check on this please?

Accepted Solution

Moderator

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95 Messages

1 year ago

Hi! Sorry about the issues you were seeing on RedZone. We've been hearing that it's fixed now. Please let us know if you need any additional help or information, email Cox.Help@cox.com. 

Cox Support Forums Moderator

New Contributor

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3 Messages

1 year ago

Yes mine doing same thing.

The only channel on that sports tier. Nfl network. NBA. Mlb. All working fine. 

New Contributor

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1 Message

1 year ago

I’m getting same thing. Tiling/jittering on Redzone channel. Cox, please address

New Contributor

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1 Message

1 year ago

Yes same here. I noticed it was doing this since last seasons games. Please look into this Cox! Paying extra for these sports channels should be worth it, but right now it really isn’t enjoyable. 

New Contributor

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1 Message

1 year ago

Yes it’s terrible 

New Contributor

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1 Message

1 year ago

Yes! It’s horrible! Please fix this Cox- it’s clearly on your end. 

New Contributor

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1 Message

1 year ago

Yes, mine still is at 1:50, now it’s frozen

New Contributor

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3 Messages

1 year ago

Someone from COX cmon, please answer. Resetting box aint gonna fix this issue. 

New Contributor

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2 Messages

Def not a box issue cause I am getting the same thing on my phone with Contour App

New Contributor

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2 Messages

1 year ago

Same thing on both my tv and my phone. Frustrating. 

New Contributor

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1 Message

1 year ago

Same issue. So bad unable to watch at all. Cox please address & resolve issue. 

New Contributor

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3 Messages

1 year ago

I bueve they just fixed or are working on it. 

.crazy lookin screen came on with big blocks pic froze for 20 seconds now good. 

 

THANK YOU COX

New Contributor

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1 Message

1 year ago

Having the same issue!

 

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