JEK1024's profile

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How do I get rid of old devices from list?

We've had to trade out cable boxes 2 times, but the old ones remain in the "Saved / Recordings / Recorded On" device list. I cannot find any way to refresh that list so only the current, active, devices show up on the pulldown list.  Anyone know how to do this?

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145 Messages

Hi Jek1024,

Thank you for reaching out to us. We would need to take a closer look at your account. Could you email us your account details to cox.help@cox.com?

-Xavier

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