New Contributor
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2 Messages
Error Codes!!
I keep getting error code XRE-03056 on a lot of channels when changing to them. It says to try again later then returns to whatever channel I was on. This has been going on for awhile and have tried all the normal trouble shooting methods. Yes, it’s on all TVs, yes, we rebooted, yes we checked all cables and wires, etc. Now the only solution Cox has is to send a tech out for a $75 fee. Ridiculous. Anyone else have this problem or any suggestions on how to fix?
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Bruce
Honored Contributor III
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5.7K Messages
I've had this happen to me as well but after a while, it mysteriously resolves itself. It's not your equipment.
Interestingly, deltalady1946 previously posted a similar issue with Music Choice (channels) suddenly changing to MSNBC and you can imagine how this post ensued. The moderators deleted the post.
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Bruce
Honored Contributor III
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5.7K Messages
Mouth is correct about the signal and returning to a previously-watched channel is how Contour is programmed to handle inferior signals.
You can test this by tuning to a premium channel you're not subscribed to and let it churn for a bit. Eventually, Contour will default to your previous channel.
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