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Coastie97

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error code on TV, XRE 03134

I have this error code on TV, XRE 03134. Cox says they're working on it. It says I may have to restart the box. Restart? Unplug something and plug back in? Help.

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Bruce

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It appears timing is factor.  You'd have to wait until Cox is done "working on it."  Cox used to have a Systems Status page to have given us the go-ahead.  Now it's just stabbing in the dark with reboots.

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LisaH

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Hi Coastie. To reset the box, please unplug the power to the box for 2 minutes and then plug it back in to reset it. It will take about 5-10 minutes for the reset. Thanks, Lisa- Cox Support Forums Moderator

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