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New Contributor
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DRM on all non-local channels - Omaha
As of this morning, August 10, my non local channels stopped working. Did a rescan on the channels and it looks like they all have drm on them now. Same thing happened back in January but Cox changed it back. Anyone else seeing this? My setup is hdhomerun prime tuners with cable cards. If this doesn't get fixed I'll be forced to cancel my service and go with something else.
tfjield
New Contributor II
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Same problem here in Southern California.
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Caeguy
New Contributor
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Same here. Dont have a happy household right now. Anyone?
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Footballerccs
New Contributor II
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Same here in Omaha, NE
tried explaining it happened in January, but they still insist it could be that both of my devices went out at the exact same time. And that’s it’s coincidence the DRM flag suddenly appears when rescanning for channels. Ya, it MUST be the equipment. Roll a truck out. Let’s make it expensive.
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Accepted Solution
ChristopherC
Former Moderator
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If you wish to record DRM-protected channels, these devices require that Windows Media Center (WMC) must be used to support copy protection. Some of these devices may require WMC to even view copy-protected channels. Unfortunately, Microsoft announced in 2015 that WMC would no longer be supported beginning with Windows 10.
Please contact your device manufacturer if you have additional questions about compatible equipment or software configurations.
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muzicman0
New Contributor
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I will be cancelling Cox cable if this does remain permanent. We use it in the office with Cable Cards, so that will most likely be cancelled as well.
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not_here_for_lo
New Contributor
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Same changes in CT, looks like I may be cancelling my cable tv subscription sooner than I thought too...
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brent20
New Contributor III
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Same issue here in Omaha- yes, this happened back in January and was eventually resolved (reverted) by Cox. I will also email the CableCARD support rep that I worked with. This is absolutely unacceptable.
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Accepted Solution
Footballerccs
New Contributor II
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Have Cox send a tech to your home... I feel like the last time this happened, enough people caused Cox wasted time they turned it (DRM Flag) back off... But last time they weren't as forthcoming as they have been in this forum. So it might be pretty concrete at this point. You're still a customer until you cancel though. So roll a truck to your house and waste their time. I know I'll be doing that while I'm watching my 2-week free trial of YouTube TV, knowing full well where this all will end up.
I'll be recommending them provide me with a few free cable boxes to start with for at least 2 years. We'll see. if they don't then I'll cancel it.
They're trying to protect their content from us honest folks that are willing to pay for it, but still want better access than what Contour can provide.
Sad... Bunch of Cox..
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JimtheWide
New Contributor
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Yet more unhappiness, hours on phone with support, including the Cable Card guru. No resolution. Suggestion was to swap cable cards with newer from the local store. This had happened before some time back and then DRM was backed out.
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