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hillerpauline

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1 Message

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Disgusted with COX!!

Wasted over 2 hours trying to get help from a live agent with my bill, however I was treated like garbage and given absolutely No help! On top of that the live agent ended the call with me before I could even finish my sentence!! I spend a fortune every month with COX and am treated like Garbage ! and also have outages regularly!!! Unacceptable and totally INCOMPETENT SO CALLED CUSTOMER SERVICE!!!

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GregP1

+2 more

Moderator

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397 Messages

Hi,

 

I apologize for the experience you had when you were trying to get help with your bill. Please contact us privately. So we can make sure this is reported and we will be glad to assist with your billing concerns. Our email address is cox.help@cox.com. Please be sure to include your name, full street address, and a link to your forum post.


-Greg

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