Does anyone know why my device options under my DVR Recordings and Scheduled have disappeared ? Everything is now on 1 list .

‎Device option for Recording

DannyS

Moderator

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649 Messages

jjw69, there were some changes made to the DVR platform. One being the recorded-on filter, which allowed customers to display recordings from specific devices in the home, is no longer available in both the Recordings and Scheduled tabs within the Saved menu.

lritter

New Contributor

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1 Message

Hi, I have been a long time customer of Cox since 1998 and have been thinking about switching to Verizon and now due to this deletion of this feature it might just force me to make that switch. Getting rid of this filter feature now makes everyone in our household have to search through everyone's movies/shows instead of separating them by the device they were recorded on. Its really cumbersome. Please, please bring back this feature!

LaToyaW

Moderator

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151 Messages

Hello

Thank you for choosing Cox. I'm sorry you are currently experiencing changes with the cable boxes. We would like to assist and provide assistance to this matter . When you have a moment, please email your full name, complete address, and 4 digit pin associated with the account to Cox.help@cox.com.

Welcome to the Cox Community

Device option for Recording

lritter

LaToyaW

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