New Contributor III
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16 Messages
Cox to Stop TiVo Support email?
I just received an email from Cox Cable which seems to indicate my TiVos will no longer be able to work with Cox Cable in mid-July 2024. I live in Northern Virginia. I have three TiVo Bolts using 3 cablecards.
This is the email from Cox:
"An upcoming software update will impact the compatibility of your current equipment with our Cox video services. After the update, your existing equipment will no longer work—so to get ahead of this upcoming change you'll need to swap your equipment out very soon. We are committed to making this transition as easy as possible for you."
I'm wondering if this is directed at TiVo customers using cablecards. Cox isn't clear in their email that TiVos will no longer work.
Anyone receive this and does it apply to TiVo?
DznyFan
New Contributor
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6 Messages
1 year ago
Yes. It is directed at TiVo users. No issue with the cable card. You will need to get a new tuning adapter. I just put in my order. It takes about two business days and comes UPS ground.
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