Contour 2 not connecting to tv

I have a coax from the wall plugged directly in the back of the contour box.  My HDMI cable is plugged in to the box & the HDMI port on the TV. 

It is connecting, says Welcome......then after 5 minutes it is telling me to check connections.   I don't know what a Pano is.  

I can use my TV remote to change the HDMI ports, but I haven't been able to use the Cox remote.  

Pano = new Panoramic wifi.  Sorry.

Do you have a TV in your Living Room because I think this would be where the Primary Feed would be from outside your house to inside.  Meaning, the first connection from outside to inside.

To use the Cox remote, you'll have to pair the Cox remote to the TV.  "Pairing" is entering a code so the remote knows on which frequency to communicate with the TV for on/off. volume, mute and input.

Do I have to set anything in my Panoramic Wifi as far as settings?   I have tech coming out tomorrow.  I'm tired of dealing with phone support.  Thanks for your help.

thanks!

Yes, thats what I thought as well.   I replaced my old receivers with Contour & replaced my router with the Panoramic.  I thought it was simple plug, and play.   

One is, the other is not in the same room.   

What about your previous Internet modem?

Was your previous modem & router an all-in-one device or 2 separate boxes?

I have a silly question.   Why would I have ethernet cables attached to the back of the router?  I did not do this set up originally so I'm not sure.  I do have ethernet in my rooms with cable in the wall.  I don't have any thing plugged into them (in the rooms), just the router.

all in one   It had ethernet ports on back, and it had the flashing lights in the front.  

Your previous all-in-one device...you rented it from Cox?

The wifi is, the box is not.  

Is the Panoramic and a Contour box in the same room, such as your Living Room?

I understand 2nd Contour box would not be in the same room with the Panoramic...but is the other Contour box in the same room as the Panoramic all-in-one device?