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New Contributor
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Cable service in one room but out in the other, routinely.
We have two smart tv's both new, two cox cable boxes we HAVE to rent each month also new. When we are watching tv one will lose the service while the other is fine. This has been going on for over 5 yrs. We have had new cable installed in the alley, had everything checked by Cox techs so this should not be happening.
Any ideas?
After 25 yrs as a cox customer we are looking for options to leave this service. They charge too much, have limited choices, and now we want to put a tv in my 86 yr old mothers room but we can't afford another rental fee every month. We already pay almost 200 a month for internet, cable(very basic cable) and phone.
Thank you!
BenS1
Former Moderator
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I can understand how frustrating it is to have one cable box that keeps going out on you. On the tv that keeps losing service, are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of that cable box? If so can you bypass the splitter/amplifier and plug it directly into the wall from the cable box?
Ben S.
Cox Support Forums Moderator
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bearone2
Contributor III
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what plan are you on for $200??
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Bruce
+4 more
Honored Contributor III
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If you could, would you provide the details of your cable splitter(s)?
For example, how many splitters do you have connected to your 1-and-only primary feed? You may have to remove the cover plate of your primary feed...perhaps in the Living Room...to inventory your total number of splitters.
What's the MHz rating of these splitter?
New cables in the alley? Is that where you live?
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