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gadgetgirl

New Contributor II

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Activate app on firestick

I am trying to activate the ID app on my firestick. I enter the code and then select Cox as my provider then the next screen gives me ...” forbidden and a code. I can’t get past this screen to finish activation.

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gadgetgirl

New Contributor II

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5 Messages

I am trying to activate the ID app on my firestick. I enter the code and then select Cox as my provider then the next screen gives me ...” 403 error ....access forbidden. . I can’t get past this screen to finish activation. Cox login never comes up.

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Becky

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Hi Gadgetgirl, I'm assuming you are referring to the "Fox Now" app per your other post. Is this correct? -Becky, Cox Support Forums Moderator

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gadgetgirl

New Contributor II

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5 Messages

It’s the ID app. I don’t see where it makes any difference which app it is. If it’s a channel I pay Cox for I should be ale to activate the app. I just get the 403 error and never the login. Therefore I can’t use any of my Cox channels via my Firestick.

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LisaH

Moderator

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Hi. Did your firestick come preloaded with the WatchESPN app? If so, can you sign into it? - Lisa - Cox Support Forums Moderator

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gadgetgirl

New Contributor II

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Why can’t I get an answer from any Cox Support Forum Moderators? All I get is questions!

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CarolLM

Former Moderator

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267 Messages

Hi Gadgetgirl, in order to better assist you with this matter, please reach out to us on Facebook or a Twitter DM or email at cox.help@cox.com. We look forward to assisting you there. -Thanks, Carol

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Savvy3393

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Why can this not be answered here? I am having the same issue with the TLC and Animal Planet apps for Fire stick. 

<The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.>

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Bruce

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Honored Contributor III

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Not Fire related, but I had that problem with Roku.  I wanted to stream a mini series from PBS and I got the forbidden messages.  PBS hated all the privacy settings on my browser:  Private Browsing, Tracking Protection, Do Not Track add-on, No Cookies ever, etc.  I temporarily disabled my settings, entered a new verification code and it worked.

It was kinda dumb because  I just re-enabled my settings.

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