gadgetgirl's profile

gadgetgirl

New Contributor II

 • 

5 Messages

Closed

Activate app on firestick

I am trying to activate the ID app on my firestick. I enter the code and then select Cox as my provider then the next screen gives me ...” forbidden and a code. I can’t get past this screen to finish activation.

Discussions

 • 

Updated 

21.1K

3

0

0

G

gadgetgirl

New Contributor II

 • 

5 Messages

I am trying to activate the ID app on my firestick. I enter the code and then select Cox as my provider then the next screen gives me ...” 403 error ....access forbidden. . I can’t get past this screen to finish activation. Cox login never comes up.

0

0

B

Becky

+2 more

Moderator

 • 

4.3K Messages

Hi Gadgetgirl, I'm assuming you are referring to the "Fox Now" app per your other post. Is this correct? -Becky, Cox Support Forums Moderator

5

G
gadgetgirl

New Contributor II

 • 

5 Messages

It’s the ID app. I don’t see where it makes any difference which app it is. If it’s a channel I pay Cox for I should be ale to activate the app. I just get the 403 error and never the login. Therefore I can’t use any of my Cox channels via my Firestick.

Like

Reply

0

L
LisaH

Moderator

 • 

1.1K Messages

Hi. Did your firestick come preloaded with the WatchESPN app? If so, can you sign into it? - Lisa - Cox Support Forums Moderator

Like

Reply

0

G
gadgetgirl

New Contributor II

 • 

5 Messages

Why can’t I get an answer from any Cox Support Forum Moderators? All I get is questions!

Like

Reply

C
CarolLM

Former Moderator

 • 

267 Messages

Hi Gadgetgirl, in order to better assist you with this matter, please reach out to us on Facebook or a Twitter DM or email at cox.help@cox.com. We look forward to assisting you there. -Thanks, Carol

Like

Reply

0

S
Savvy3393

New Contributor

 • 

1 Message

Why can this not be answered here? I am having the same issue with the TLC and Animal Planet apps for Fire stick. 

<The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.>

Like

Reply

0

B

Bruce

+4 more

Honored Contributor III

 • 

5.7K Messages

Not Fire related, but I had that problem with Roku.  I wanted to stream a mini series from PBS and I got the forbidden messages.  PBS hated all the privacy settings on my browser:  Private Browsing, Tracking Protection, Do Not Track add-on, No Cookies ever, etc.  I temporarily disabled my settings, entered a new verification code and it worked.

It was kinda dumb because  I just re-enabled my settings.

0

0