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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Visitor
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1 Message
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For the last week I been having internet connection problems on all devices.
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SB8200 DOCSIS 3.1 modem connection fail
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Cox owes me a full year of internet service for free
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Cox WiFi out nightly
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Internet connection is spotty
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Cox owes me a full year of internet service for free
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SB8200 DOCSIS 3.1 modem connection fail
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Cox WiFi out nightly
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Weekend support?
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Internet connection is spotty
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ColleenD
+2 more
Moderator
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@charlesmoore3637cm
I know service issues can be frustrating. I'd love to help. Billing, account and some service issues require the sharing of sensitive information to resolve which isn't best suited for a public forum.
Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. You can also reach us on Twitter/X @CoxHelp, or visit us on Facebook.
-Colleen
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