Why is it so difficult to contact this company?

Question

I don't need live chat and I don't want to sit on the phone for two hours to be read a script. I want to send an email or fill out a form and get a response in a day or so. Is there an email address I can use to contact Cox?

Becky · Answer

Hi RoadDoggFL, you can email the Cox Social Media team at cox.help@cox.com. We look forward to working with you! -Becky, Cox Support Forums Moderator

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Why is it so difficult to contact this company?

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