WillHarrisInVA's profile

New Contributor II

 • 

13 Messages

Closed

Where's my mail? (Haven't gotten anything in 7+ hours, not even messages I've sent myself)

I haven't gotten any email since 2:10 a.m. ET, which - given that I use this account for work - is highly unusual. To make sure that this wasn't just an unlikely instance of a slow day, I tried sending myself a message from my Gmail account, and it never arrived.

What's going on?

New Contributor

 • 

1 Message

Same here -- neither my Outlook client nor webmail has shown any new messages today (including test messages to myself  from my gmail account).  Outgoing mail seems to be working.  

New Contributor II

 • 

13 Messages

Yes, my outgoing mail has no issues. Just incoming.

New Contributor

 • 

2 Messages

Same problem. Last email was Nov 7 @ 1138 PM. Can send and receive mail from my cox account but not from other mail accounts. Using Windows Live Mail.

New Contributor

 • 

3 Messages

You'd think Cox might post something about the outage.  Here might be a good place.

New Contributor III

 • 

25 Messages

Yes, I posted a similar notice on the "Apps" forum (because there apparently isn't an "email" forum).

New Contributor

 • 

1 Message

Same here...no email since 1:11am?!?!  You would think cox would post something about this!

New Contributor

 • 

1 Message

Same here. I chatted with tech support. They said their undergoing maintenance and are aware of the issue and are trying to get it resolved. 

New Contributor III

 • 

25 Messages

I called (local) Cox Tech Support just now and there was a recording noting the email outage.

New Contributor

 • 

20 Messages

Lame.   Email services are a major priority.   Not posting anything specific to that issue is unacceptable.   Posting in this forum should get a response.   Sad support.   yep.

New Contributor III

 • 

45 Messages

No email since 10pm last night in Oceanside, CA.

New Contributor II

 • 

13 Messages

Same here! 

Contributor

 • 

42 Messages

Same Ol' Same Ol' ~ Cox never disappoints (yes, sarcasm). SMH once again.

New Contributor

 • 

2 Messages

Been with Cox since their arrival here in Kansas since 1997 and any problems that I had with email were on their end.

New Contributor

 • 

1 Message

Neither my wife nor I received emails between last evening and this morning.

New Contributor III

 • 

45 Messages

I just received the 1st email since last night. Sent 9:07 PM last night and received at 7:38 AM today.

New Contributor

 • 

1 Message

Same here in Phoenix

Moderator

 • 

4.3K Messages

Hi Gang, some Cox email customers have reported not receiving email or delays receiving email from third-party providers like Google and Yahoo. We are aware of the issue and working to resolve as quickly as possible. -Becky, Cox Support Forums Moderator

Recent Discussions