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Where are the live chats? I don't see any or not easily accessible?
Amanuel
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1 Message
Wednesday, June 16th, 2021
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LostInYourMaze
2 Messages
5 years ago
Seriously. I couldn't find any link to contact Support directly until I came to this forum, and FINALLY I see the links to the right.
Superbigwaff
Contributor
93 Messages
When I go to the following web page -
https://www.cox.com/residential/support/internet.html
I see a little "Chat" tab on the left hand side of the page that stays stationary in place even when I scroll. If I click on it, it brings up a little chat window with "Oliver".
JonathanJ
Former Moderator
1.9K Messages
3 Messages
Okay then what? You click on "Lets Chat" and it brings you to a page on Oliver but no actual method to start a live chat.i.imgur.com/w9ueUYW.png
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LostInYourMaze
New Contributor
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Seriously. I couldn't find any link to contact Support directly until I came to this forum, and FINALLY I see the links to the right.
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Superbigwaff
Contributor
•
When I go to the following web page -
https://www.cox.com/residential/support/internet.html
I see a little "Chat" tab on the left hand side of the page that stays stationary in place even when I scroll. If I click on it, it brings up a little chat window with "Oliver".
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JonathanJ
Former Moderator
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This link will also provide live chat https://bit.ly/3vGY2rn.
Jonathan J
Cox Moderator
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