New Contributor
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1 Message
When can our Upload speeds stop being throttled?
Really hard to maintain a live stream when my upload speed drops to below 1 mb/s every night until I get so mad I log off for the night.
You expect everyone to continue to pay ridiculous prices for purposely controlled speeds the directly impact the reason we use your service. It’s disgusting.
BenS1
Former Moderator
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697 Messages
5 years ago
I can understand how frustrating slow speeds are. Cox doesn't block, throttle, or otherwise interfere with customers' internet signals. If you need us to further investigate these issues or discuss billing please email us at cox.help@cox.com with your full name and address.
Ben S.
Cox Support Forums Moderator
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Gstn
New Contributor
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4 Messages
5 years ago
Good luck dude. I've been fighting with them over this on and off for the past 5 years with no resolution. I think maybe I'll make a new post.
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LucidGravity
New Contributor
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10 Messages
5 years ago
Call Corporate and file a complaint. I'm not joking it's the only way to get anything fixed!
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