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ICanThrive

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Webmaster issue

Will somebody please figure out why I keep getting the "an unexpected error has occurred.  Please try again." message when I try to work on My Account Profile?  Or sign in? Or do most anything with my account?

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LisaH

Moderator

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1.1K Messages

Hi ICanThrive. When you get that message, it means we are working on parts of our website. I have verified that, as of now, all should be working. If you continue to have this issue, please email us at cox.help@cox.com and include your name, complete address and this information so we can assist you further. Sincerely, Lisa - Cox Support Forums Moderator

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