Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Web mail missing??
I was just logging into the web mail earlier today. At one point, all was present then I went from just over 300mb to 22mb???. Most or almost all of my email just vanished. None were deleted since the trash folder was empty. Was there a system crash? Is there any explanation as to what happened and the possibilities of getting my email back since I did not delete them. For as long as I have been using cox mail and this is many years, I never had problems like this until now.
bearone2
Contributor III
•
is webmail your primary viewing source or are you using a 3rd party like outlook, email client, etc?
webmail is imap & will remain there until another pop3 device downloads email from the server.
1
0
OperatorED
New Contributor
•
I may have solved the mystery. I was not even thinking about the pop3 configuration when my wife was cleaning up the email on the Windows 7 computer that will soon be retired (ouch). I performed a test delete and sure enough, email removed from the Windows 7 computer was also removed from webmail.
1
0