Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
•
2 Messages
Closed
I just noticed recently that I'm getting a lot of uncorrectable errors (over million) on one channel only (channel 6, channel Id 9). I moved my modem that is within 2ft from where the cable enters the house and I'm still getting a lot of errors (maybe a little bit less). No splitters.
Modem: Netgear CM1200
Location: Roanoke, VA
Discussions
•
Updated
1.7K
2
0
0
Connection Issues After Isaias
Discussions
1
0
Lack of hotspot setting
Discussions
1
0
URC-8820-MOTO remote doesn't control DVR
Discussions
1
0
Tv upgrade to HD
Discussions
1
0
Cox bill wrong
Discussions
1
JonathanJ
Former Moderator
•
Any amount of corrected is ok, that's just FEC (forward error correction) doing its job. When uncorrectables start building, and you start having a connection or speed issues there's a problem.
Jonathan J
Cox Moderator
1
0
Bruce
+4 more
Honored Contributor III
•
You'll typically see 1 or 2 channels with high error counts caused by interference from OTA TV signals (below 700 Mhz) or 4G/LTE cell phones (above 700 Mhz).
0
0